Help Centre Bespoke Design

Help centre - Bespoke Design

Our user-friendly help centre will answer any questions you may have before purchasing.

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At Purely Diamonds you're not limited to the items you
see on display. If you have an idea for a piece of jewellery
then our Bespoke Design Service is just for you.


Bespoke design service

The Purely Diamonds Bespoke Design Service allows you to have a ring made to your exact specification, whether you’ve seen a design that you’d like us to make or have seen something that you like within the Purely Diamonds range, but wish to make some changes to it.

How to commission a Bespoke Design
Please send us any images you have of the design you like. Feel free to send links to the item if there are images of it online.

To enable us to give you an accurate quote please include as many details as possible including width of ring, ring size and the following:

1) Diamond/s details
- Total carat weight
- Colour
- Cut
- Clarity

2) Choice of metal
- Platinum
- Palladium
- 18ct White gold
- 9ct White Gold
- 18ct Yellow gold
- 9ct Yellow gold

We will create a Cad-Cam image for you based on your specification. This is a computerised design image like the images shown above. The Cad-Cam image will show you how your bespoke design will look when finished.

Once you have seen the Cad-Cam image we will ask for a 30% deposit before we begin to make your ring. The balance will be due once the item is ready to be dispatched to you.

Delivery time for a Bespoke Design

Our average delivery time for a bespoke item is 4 weeks.

If your order is urgent or you need it delivered in time for a specific date you can let us know and will be able to tell you if we are able to meet your deadline.

Deposits and Refunds

Please note that as bespoke items are made to your exact specifications they cannot be returned for a refund or an exchange unless they are faulty.

Please also note that deposits are also non-refundable


We also offer other types of ring customisation

Wed-Fit Rings
'Wed-Fit' wedding rings are custom designed to perfectly coordinate with your engagement ring. They are made in a matching metal, and the shape and style of your engagement ring will be taken into consideration, to create a custom design for a unique wedding ring that fits perfectly against your engagement ring. The result is that you have a bridal jewellery set that looks truly perfect.

If you’d like us to make you a wedding ring to fit with your engagement ring, please contact us providing details of your engagement ring design and, if known, which of the designs shown here you are interested in. We can also make other designs that are not shown here at your request.

Shaped Wedding Rings
Twist-style engagement rings have become increasingly popular over the last few years. We offer a range of shaped wedding rings that are designed to fit around the various twist rings. See below for examples.

We also offer ‘Cut-To-Fit’ wedding rings, which have a small section cut out of them to enable an engagement ring to sit flush against the ring. See below for examples.

Bespoke Rings

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